Sector · Transport and logistics

The flows never stop. The systems do.

A transport network produces positions, customs documents and delivery proofs without pause. Those three flows fall under different rules depending on the countries crossed.

What we see

  • The TMS, the WMS and on-board telematics come from three vendors and three eras. Integration still often runs on files dropped overnight.
  • A driver’s location is personal information. It is nonetheless handled as operational data across most tool chains.
  • Seasonal peaks last a few weeks a year. The platform is sized for those weeks and paid for during the other fifty.
What is at stake

The goods are tracked. The data, less so.

01

End-to-end traceability

A shipment changes systems six or seven times between sender and consignee. Each handover is a place where timestamps and identifiers can drift apart.

02

Driving data

Position, driving time and behaviour at the wheel describe an identifiable person. Retention period and hosting location therefore fall under the personal information regime.

03

Variable load

Capacity has to follow short peaks without leaving an oversized platform running the rest of the year. That is settled in the infrastructure definition, not in an annual commercial negotiation.

What we do

Nothing generic. Scope comes first.

01

Azure landing zone

Networking, identity, logging and cost guardrails are written as code before the first application is deployed. Test and production environments come from the same definition.

02

AI agents on transport documents

Eight weeks to put an agent into service on a bounded corpus: waybills, declarations, delivery disputes. The cases where the agent must hand back to an operator are written down before we start.

03

Microsoft 365 Copilot across a distributed workforce

The prerequisite is putting SharePoint and shared mailbox permissions back in order. Where mobile devices dominate, conditional access rules aligned to actual roles are added.

04

WIN TO LUX

Moving off Windows Server and Active Directory to Linux and FreeIPA, site by site, starting with platforms that carry no business application. Each wave stays reversible until the next one begins.

Applicable frameworks

The lorry crosses. The law changes.

Law 25 (Quebec), section 17

Since September 2023, a carrier sending personal information outside Quebec must have assessed and documented the legal regime of the receiving state. This covers driver data handed to a telematics provider.

GDPR

Driver, contact and consignee data processed in the European Union remains personal data. Transferring it outside the Union requires an explicit legal basis.

CLOUD Act

A company subject to US law can be compelled to produce data it holds, regardless of where the server physically sits. Choosing a European data centre does not by itself settle the question.

Start by seeing

Nothing to sign. A question to ask.

Describe the flow that is causing trouble and we will say which part is an architecture matter and which is not.

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