Agents rarely fail on the model. They fail on access rights, on duplicated data, and on the absence of an owner when an answer is wrong.
Which sources the agent reads, which it ignores, and why. It is the most structuring decision and it is taken with the business, not with IT alone.
An agent inherits the rights of whoever asks. If your SharePoint permissions are loose, the agent will make that visible — often the first finding of the mandate.
What the agent refuses to do, how it signals uncertainty, and who it defers to. An agent that cannot say “I do not know” is a risk.
Every question and answer, retained according to your obligations. Without that log no improvement is measurable and no incident is explainable.
A narrow, frequent use case with a named owner on the business side. Projects that start with “a general assistant” never reach production.
We correct rights and duplication across the chosen perimeter. It is the longest item, and it is useful even if the project stops.
Agent, connections, access policy, guardrails, tested with real users rather than with questions we wrote ourselves.
Cutover, user training, and handover of operations to your team. We stay reachable; we do not stay indispensable.
It runs on your side, on your data, under your access policy. Nothing passes through our systems.
What the agent reads, what it refuses, who answers for it. The document serves the business, security and the auditor.
Your administrators change the perimeter and the guardrails without us. That is the exit criterion.
Tell us which process costs you the most time. We will tell you whether it suits an agent, including when the answer is no.
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